Position Description

EnCompass LLC is seeking a Learning Advisor to oversee overall quality for learning product deliverables for the United States Agency for International Development (USAID) health sector workforce. This role is part of the Learning and Organizational Development (LOD) team on the Global Health Training, Advisory, and Support Contract (GHTASC), a 7-year contract with USAID’s Bureau for Global Health (GH) with Credence Management Solutions as the prime contractor. The GHTASC LOD Team works under the technical direction of Bureau for Global Health, Office of Professional Development and Management Support, Learning and Organizational Development Unit (GH/PDMS/LOD).

The Learning Advisor is recognized as an internal thought leader on learning theories, methodologies, and practices, bringing innovation and leading-edge practices to their work and that of the team. The Learning Advisor will provide technical guidance for and/or lead the design, development, facilitation, and evaluation of courses featuring all elements of blended learning: experiential, participatory in-person courses, virtual instructor-led training, and hybrid activities; e-learning; job aids; action learning; and large learning conferences and events, with a focus on leading and managing in a global health specific context and/or on global health specific technical topics.

This is a full-time position located up to three days a week at the prime contractor’s offices in Washington, D.C., or Vienna, VA, and follows the EnCompass flexible hybrid work model with split time between telework and the office. This individual may also be expected to work from the EnCompass principal office in Silver Spring, Maryland and client sites in the Washington, DC metro area, as needed.

Must be legally authorized to work in the US for any employer without sponsorship for a work visa or permit.

Position Duties and Responsibilities

Essential functions:

General

• Serves as technical leader for the design, development, facilitation, and evaluation of in-person, virtual, digital, and hybrid offerings for staff in USAID’s Bureau for Global Health and USAID’s health sector staff worldwide, working effectively with subject-matter experts to develop innovative learning programs and activities
• Employs leading-edge learning and instructional design approaches and methodologies to oversee and contribute to the development/redesign of learning designs and materials using creative, innovative, and evidence-based approaches
• Leads and mentors staff in developing, delivering, and evaluating learning events
• Participates in the planning and implementation of learning needs assessments utilizing innovative and collaborative methods
• Contributes to the development of a Bureau-wide learning strategy, informed by a needs assessment as well as the 2022 - 2026 Agency Learning Agenda
• Facilitates in-person, virtual, and hybrid training sessions as well as group process and strategy events
• Leads and/or supports the design of learning evaluations, using Kirkpatrick Levels 1, 2, and 3
• Works with diverse stakeholders to plan, organize and facilitate major events/conferences for the Bureau for Global Health
• Reviews and analyzes USAID programs and policies on learning and staff development for relevant application in designs and/or delivery
• Manages learning activities from design to implementation, including scope, budget, timeline and quality assurance
• Serves as primary point of contact with clients on projects; responsible for maintaining quality and brand
• Effectively communicates learning project deliverables to client, team members, and other stakeholders in a clear and concise manner
• Anticipates challenges and risks and recommends solutions
• Develops and nurtures relationships, including managing, supporting, and supervising staff and consultants for consistent quality performance
• Advises the global health workforce on individual learning plans and other organizational and professional development resources, including external opportunities

Other:

• Engage fully as a member of the EnCompass staff team, including participating in staff meetings and other EnCompass events, and providing administrative support to other team members as needed
• Adhere to EnCompass gender and inclusive development best practices and serve as a model for colleagues regarding gender and inclusive development
• Other duties as assigned

Position Requirements

Qualifications

Academic Qualifications

• Minimum of a High School diploma and 14 years of professional experience; or an Associate’s degree and 12 years; or a Bachelor’s degree and 10 years; or a Master’s degree or higher and 8 years
• Degree in Education, Curriculum Design, Instructional Design, International Development, Public Health, or a related field if held.

Experience and Skills

Required:

• Minimum of 8 years of experience in designing, delivering, managing, facilitating, and evaluating interactive adult learning experiences and curricula using blended learning and innovative technologies
• Knowledge of learning principles including adult learning, participatory methods, experiential learning, instructional design, universal design learning, team-based learning, scaffolding, and related topics
• Experience working with international organizations (e.g., UN system, U.S. Government agencies, or NGOs) required; prior experience with USAID health sector activities strongly preferred
• Experience in and commitment to providing the highest level of service and delivering client services that exceed expectations
• Expertise in leading-edge thinking, methodologies, and approaches for learning and development programs and activities
• Exceptional presentation skills for in-person, virtual, and hybrid events with a dynamic, engaging facilitation style
• Experience facilitating on multiple virtual platforms (e.g., Google Meet, Zoom, WebEx)
• Superior writing and synthesis skills; ability to convert technically complex concepts into plain language and to communicate to a variety of audiences with a high degree of cultural sensitivity
• Adaptive, collaborative, complexity-oriented, and strengths-based leadership style, including cultivating peer-to-peer learning so that capabilities are shared across the team
• Demonstrated experience managing and supervising staff, consultants, and teams
• Strong planning, organization, strategic thinking, project management, and solution-oriented skills with a demonstrated ability to manage multiple assignments simultaneously and deliver quality, client-focused results on time and within budget
• Experience in and ability to work sensitively in multi-cultural environments and build effective working relations with clients and colleagues
• Ability to confidently engage with staff at all levels to define needs and expectations, collaborate on projects with senior-level clients and team members, and communicate results
• An appetite for learning, curiosity, and a willingness to experiment in new ways of working
• Commitment to diversity, equity, inclusion, and accessibility both in programmatic work and with internal EnCompass team
• Commitment to gender equality and inclusive development, both in programmatic work and with internal EnCompass team
• Ability to work in a collaborative and appreciative work environment and to model appreciative approaches for the team
• Ability to obtain and maintain Facility Access Clearance

Preferred:

• Knowledge of, and experience in, global public health
• Experience designing and facilitating organizational development activities
• Experience designing and implementing 508 compliant activities
• Ability to travel internationally
• Experience working or living in more than one country
• Fluency in language(s) other than English

How to Apply

• Please submit CV and cover letter
• Use of Artificial Intelligence (AI) programs to write your application materials or to submit answers to screening questions could disqualify your application and/or candidacy
• If the position is approved for remote work you will only be considered if you reside in a state where EnCompass is registered. If you have questions, please contact recruiting@ encompassworld.com, with the subject line: Where is EnCompass Registered?
• Applications and CVs sent to the aforementioned inbox will not be considered

The pay range for this role allows for the wide variety of factors that are considered in making compensation decisions including, but not limited to skill sets, experience and training, certifications, and other business and organizational needs. At EnCompass, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $108,500 - $125,000.

EnCompass LLC is a progressive Equal Opportunity Employer. We promote, celebrate, and support a diverse and inclusive organizational culture and workforce. We are committed to providing all of our employees with an environment free from discrimination and harassment, where all are treated with dignity and respect. We do not tolerate, and explicitly prohibit, discrimination or harassment of any kind, at any time, in all aspects of employment. This includes recruitment, hiring, promotions, disciplinary measures, terminations, compensation, benefits, social and recreational programs, and training. EnCompass also does not tolerate retaliation against individuals who report discrimination or harassment. Our continuing commitment to the principle of Equal Opportunity Employment for all means all employment decisions are based only on the job requirements, the candidate’s qualifications, and the needs of EnCompass as a business—not on race, color, ethnicity, national origin, religion, belief, sex (including pregnancy and related medical conditions), gender identity or expression, sexual orientation, age, disability status, veteran status, genetic information, HIV status, family/marital/parental status, or any other status protected by the laws and regulations in the jurisdictions where we work.

For US based positions: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

If you require accommodations in line with the Americans with Disabilities Act to complete your application, please call 301-287-8700, provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case-basis, and we will call you back within approximately 3 business days.

EEO is the Law & EEO is the Law Supplement, Pay Transparency Nondiscrimination Provision

VEVRAA Notice

At EnCompass, our internal motto is "work that fits your life". Among other things, we offer the following Total Rewards Benefits* to eligible US Staff (direct hires):

• Multiple options on Healthcare insurance
• Company paid Dental & Vision coverage
• Company paid term life insurance, AD&D Insurance, and Disability insurance
• Supplemental life insurance
• Flexible Spending Account (Health care and Dependent care FSA)
• 401K with an Employer match
• Hybrid/Remote work privileges
• Flexible work schedules
• Free EAP & ERP
• Paid Parental Leave
• Training and Professional Development resources and funds
• Generous PTO, increases with years of service
• 11 paid Holidays (2 of which are floating), including Juneteenth
• Paid Bereavement Leave
• Charitable Donation Match
• Pet insurance
• Equity & Belonging support
• Commuter Benefits

*Certain benefits are subject to restrictions depending on location, job requirements and employment status.